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Cash Payment and Refunds

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

Alternatively, contact us by telephone on: +32 2 715 50 50


Opening hours: Monday through Friday between 7h30 and 19h

All fields marked with an asterisk (*) are mandatory.
(eg: +1 800 225 5345 for US)
 

If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.