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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (EUR)
Remote Area Delivery 20.00 EUR or 0.30 EUR/kilo if higher*
Remote Area Pickup 20.00 EUR or 0.30 EUR/kilo if higher*
Dangerous Goods in Excepted Quantities 5.00 EUR*
Dangerous Goods in Limited Quantities 20.00 EUR*
Full Dangerous Goods 80.00 EUR*
Dry Ice (UN1845) 15.00 EUR*
Lithium Batteries Section II (PI966, PI969) 5.00 EUR*
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I, II (PI965) 80.00 EUR*
Biological Substances (UN3373) No charge
Over Weight Piece 40.00 EUR*
Over Sized Piece 40.00 EUR*
Non-Stackable Pallet 80.00 EUR*
Address Correction 10.00 EUR*
Elevated Risk 20.00 EUR*
Restricted Destination 30.00 EUR*
Exporter Validation 30.00 EUR*
Data Entry 3.00 EUR
*All prices exclude VAT
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (EUR)
Over Weight Piece 40.00 EUR*
Over Sized Piece 40.00 EUR*
Non-Stackable Pallet 80.00 EUR*
*All prices exclude VAT

Should you have any questions on surcharges please contact usContact Us.